About Us

Bahasa Indonesia

Pembantu.com is a website or web-based application that connects employers with domestic workers (marketplace). The founder, Nasrussalam Zakaria, SE, MS, CPA leads the management team. Julia, SE serves as the commissioner to carry out the supervision. Our vision is to become the largest provider of domestic workers in Indonesia.

For labor agencies, this site functions as an advertising medium. Facilitated professions include house maids, baby sitters, toddler sitters, senior caregivers, gardeners, drivers, cooks, and other job titles. All suppliers are verified so that transactions here are safe (see description).

There is no need to download any application to use our services. You can access Pembantu.com directly from your Internet browser, from a smartphone or desktop.

Read also:
- How to Use This Website
- Our Products
- 5 Reasons to Use Pembantu.com
- Safety Is Our Priority

Brief History

The idea for developing this portal came out from the story about Nasrussalam and his wife who had difficulty finding helpers. They had to go through the traffic jam in Jakarta when looking for household assistants from one agency to another. When they had arrived at the agency offices, they only found very limited information about the workers, generally limited to ID data. Then it occurred to Nasrussalam to facilitate the search without compromising security by creating this web-based information system.

After several months of development, the site kicked off on June 1, 2013. Since then, we have recruited more than 150 agencies to list domestic workers in real time.


We have also had various achievements. In November 2014, this application qualified into the "Top 10" TechinAsia Startup Asia 2014. In May 2015, we became one of the selected startups of PT Telkom Indonesia (Persero) Tbk in the Indigo Apprentice Award program.

In November 2016, this site came out as the third winner of the mobile web in the 10th Indosat Wireless Innovation Contest (IWIC) competition held by PT Indosat Tbk in Jakarta. 

In January 2018, we launched InstantReplace™. With this service, employers who claim replacements within the warranty period can immediately pick up new workers from any agency on Pembantu.com (terms and conditions apply).

In June 2020, the number of fans of the Pembantu.com's account on Facebook reached 2.5 million. The page is rich in inspiration that brings comfort and beauty to your home. We are also active on Twitter and Instagram.


The following is a brief profile of the management team, assisted by six employees at the head office and one outside the office.

Nasrussalam Zakaria, SE, MS, CPA

Nasrussalam was born in Bireuen, Aceh, on April 1, 1969. In 1994, he received a scholarship from Pertamina for his graduate study at the University of Tulsa, Oklahoma, and the University of Houston, Texas, United States. Nasrussalam worked at Marathon Petroleum Indonesia Ltd (1994-1997), PT General Motors Indonesia (1997-2000), and PricewaterhouseCoopers Indonesia (2000-2016). See his profile on LinkedIn.

Julia, SE

Julia was born in Binjai, North Sumatra, on July 21, 1972. Julia graduated from the Faculty of Economics and Business, Syiah Kuala University, in Banda Aceh in 1996. Julia is an entrepreneur with a commissioner position at Pembantu.com. In addition, Julia manages the Agro Wangi division, a business unit of PT Nasco International. See its activities on Facebook.

Office Address

Our head office is in Bekasi. Agencies spread in various regions. We serve all cities of Indonesia.

PT Nasco International
Jalan Bulog 2 No. 3
Jatimelati, Pondok Melati
Bekasi 17414
Phone: (021) 2867-1066