Safety Is Our Priority

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Pembantu.com has made this website safe for workers, agencies and employers in the following ways:

1. Worker's data protected

Workers' data do not include their addresses and telephone numbers, but agency's addresses and telephone numbers only. Workers cannot be contacted except through their suppliers. This is for worker safety.

2. Agencies verified

We ensure that all agencies who advertise here have valid identities and addresses. We send confidential codes to their bank accounts and addresses then validate them by email and telephone. We also visit their addresses regularly.

3. Agencies monitored

We regularly monitor reputation of member agencies based on the reports and complaints we receive. Depending on the results of our internal investigation, the agencies in question may be subject to sanctions in the form of warnings, temporary account bans, and permanent account bans.

4. Police reports recorded

Workers who have clean police records (never involved in crime) are marked with "Berkelakuan Baik" on their profile. Otherwise, the information that appears is "Perlu Surat Polisi". Check this document when selecting workers.

5. Doctor's letters recorded

Healthy workers based on doctor's statement are marked with "Berbadan Sehat" information on their profile. Otherwise, the information that appears is "Perlu Surat Dokter". Check this document when selecting workers.

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